To be eligible for a return on items purchased online via www.yaquby.com, the following conditions must be met:

Any item purchased up to 14 days from the day of delivery.
Customer must contact 17 22 30 00
Product must be unused and in the same condition that you received it, complete with its original packaging and accompanied by an original receipt.
Once return request has been initiated, customer must handover the item to the carrier on the agreed date.

• Keep the items Return and Refund Processing:

Once returned item has been received and inspected.
Cash refund (if applicable) will be processed and credited to your account within 10-15 days or depending on your bank. If purchase was done via COD (Cash on Delivery), we will require you to share your bank details with us to transfer the funds.